Shipping policy

Where we ship

United States only, to supported addresses. Please enter a complete and accurate shipping address at checkout.

Cost

Free standard shipping on all eligible orders, included at checkout.

Estimated delivery

Approximately 7–14 business days after your order is placed, including production and shipping. This is an estimate, not a guaranteed delivery date.

Order processing

Each artwork is custom-made after purchase. Production begins as soon as the order is accepted for fulfillment. We can't guarantee that an order can be cancelled or changed once production begins.

Tracking

We'll email you a tracking link when it's available after your order ships.

Delays

Production backlogs, carrier delays, weather, holidays and other circumstances outside our control may affect delivery times.

Lost, damaged or missing orders

Contact us at admin@arte-create.com. We'll investigate with our fulfillment and shipping partners and resolve verified issues in line with our policies and applicable law.